Dec 30, 20131 min readTop hotel technology news from 2013The quality of Internet service remains the top problem experienced by hotel guests, and it has the biggest impact on customer satisfaction, according to the J.D. Power 2013 North America Hotel Guest Satisfaction Index Study. Read more here.
The quality of Internet service remains the top problem experienced by hotel guests, and it has the biggest impact on customer satisfaction, according to the J.D. Power 2013 North America Hotel Guest Satisfaction Index Study. Read more here.
Sandpearl Resort uses Guestware service data to achieve operational excellenceSandpearl Resort is one of the top beachfront vacation resorts on the gulf coast of Florida. With 700 feet of pristine white sand and...
5 ways to optimize hotel asset preservation - By Kristin Knox-AttarA common goal of hotel owners and asset managers is to preserve and enhance the value of their hotel assets. The condition of the...
Hotel Preventive Maintenance: The Essentials (Hospitality.NET)This article stresses the importance of preventive maintenance (PM) to avoid costly repairs and improve guest satisfaction. Proper PM...
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