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JW Desert Springs Resort & Spa focuses on creating a hotel-wide Guestware culture
With the goal of achieving high levels of guest satisfaction, the hotel managers have been using Guestware’s tools to seamlessly fit into...
Mar 9, 20161 min read
Study finds guests are increasingly willing to share data in exchange for personalized hotel service
The recently released study “Customer Experience in Hospitality: Embrace Customer Data and Elevate the Guest Experience” by Sabre...
Dec 29, 20151 min read
Mobile Request Expands
Mobile Requests is being expanded to four Marriott brands: JW Marriott Hotels & Resorts, Autograph Collection, Renaissance Hotels, and...
Nov 20, 20151 min read
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