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GuestWare®

Online Training

GuestWare now offers two types of online training. Online Group Classes are instructor-taught classes that follow a set curriculum and include question/answer sessions and quizzes. These classes are regularly scheduled each month and may include other hotels. For a more personalized online training option we have 1-on-1 sessions available. The 1-on-1 sessions may follow a set agenda or can be personalized to fit your property's needs. See descriptions and registration information below:

Online Group GuestWare Classes »

Price: $100 per class

The following classes are scheduled at least once per month and may have participants from other brands or companies:

  • Guest Recognition
  • Rapid Response
  • Incident Logging & Comment Cards
  • Facilities (Work Order & PM Process)
  • Reports & Graphs
  • GuestWare Administrator

Each class will last between 1.5 to 3 hours and is taught by a live instructor. Each class contains interactive polling type questions throughout the class, then a graded quiz at the end of each class. Students have the opportunity to ask the instructor questions throughout each session.

Click Here to View Details and Register

Online 1-on-1 GuestWare Training »

Personalized GuestWare training classes with a live instructor designed to meet your property specific needs. Class descriptions and Order Form can be found here.