Products
Customer Loyalty
GuestWare Enterprise Customer data warehouse for multi-property
CRM
Guest Recognition
Property - for individual
hotels Enterprise - for multiple hotels
Loyalty Management Multi-property reward based systemService Delivery
Incident Tracking Problem resolution log and quality analysis tools
Rapid Response Automated guest request and problem dispatching
Communication
Server
Two-way wireless integration for streamlined messaging
Quality Management
Comment Cards Customer survey tracking and analysis software
Facilities
Maintenance
Work order and room preventive maintenance management software
Enterprise Quality Management Centralized incident reporting and
analysis